Privacy Policy

This Privacy Policy describes how Eleven Zero One ("we", "us", "our") collects, uses, and protects your information when you use our tuition management application ("Service") at tuition.elevenzero.one. We are committed to protecting your privacy and ensuring the security of your personal information.

Personal Information

• Account information (name, email address, phone number)
• Business information (business name, address, tax ID)
• Student information (names, contact details, academic information)
• Parent/guardian contact information
• Lesson schedules and attendance records
• Payment and invoicing information

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and preferences
• Log files and error reports

We use the collected information for the following purposes:

• Providing and maintaining the tuition management service
• Managing student records and lesson schedules
• Generating invoices and processing payments
• Communicating with you about your account and services
• Improving our service and user experience
• Ensuring security and preventing fraud
• Complying with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: When you explicitly authorize us to share information
• Service providers: With trusted third-party services that help us operate our platform (e.g., hosting, email services)
• Legal requirements: When required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Safety and security: To protect the rights, property, or safety of our users

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical and digital protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

• We retain your information for as long as your account is active
• We may retain certain information for legitimate business purposes or legal compliance
• You can request deletion of your account and associated data at any time
• Some information may be retained in backup systems for a limited period
• Financial records may be retained longer to comply with tax and accounting requirements

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns to improve our service
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

Our service may integrate with third-party services such as:

• Google Calendar for lesson scheduling
• Payment processors for invoice payments
• Email services for notifications
• Cloud storage for data backup

These third-party services have their own privacy policies. We encourage you to review their privacy practices before using these integrations.

Our service is designed for use by tutors and educational professionals. While student information may include minors, we do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact Eleven Zero One through:

• The contact form in your account dashboard
• The support channels provided in the application
• Visit our website at tuition.elevenzero.one